All Australian orders are sent via Sendle ($10). All orders are prepared and ready for delivery within 24 hours of being placed. Tracking details will be emailed to you as soon as your parcel is lodged with Sendle.
We choose Sendle as all deliveries with them are 100% Carbon Neutral.
All International orders are sent using Australia Post Service. We offer Standard airmail and Express delivery, both available with tracking. Prices and details available at checkout.
Most International deliveries take 7 - 21 depending on region. Please refer to Australia Post Website for further details. Please note some parcels may be held with your local customs office and may hold your delivery for up to 4 weeks. Please contact your local customs office if you experience delays.
What happens if I don't receive my order within the expected time frame?
Please note that once a parcel has been dispatched its delivery time is out of our control. Periodically your local customs office may hold deliveries for periods up to three weeks before the parcel is released for delivery to you. Unfortunately this is beyond our control. When full tracking details are provided and the parcel is lost or misplaced with our courier we will provide a store credit to use at a later date.